Goodquestions.

Pick a class on the schedule and book it as a member, with a pack credit, or as a drop-in. Drop-ins can check out as a guest with just a name, email, and card.

Not for a drop-in. Your ticket arrives by email. Class packs and membership need an account. If you sign up later with the same email, your guest bookings and credit move into your account.

Join the waitlist on the class page. If a spot opens more than 2 hours before class, members and pack holders are booked automatically in line order. Otherwise everyone waiting gets an email and the first to check out gets the spot. The waitlist closes 2 hours before class.

Yes. You accept the waiver the first time you book, and again if it changes.

A pack is a set of class credits. Each booking uses one credit from the pack that expires soonest, on any class that accepts packs. See the packs on the membership page.

Yes. Each pack expires a set number of days after you buy it, shown before you pay. We email you a week before credits run out.

Every class marked as included in membership, as often as you like, month to month with no sign-up fee. See membership for the current price.

From your account, any time. Your membership keeps working until the end of the month you already paid for.

We retry the payment and you can keep booking for a short grace period. Update your card from your account to keep going.

Yes. Cancel at least 24 hours before class and a pack credit goes back to your pack, a drop-in becomes account credit for what you paid, and a membership booking is simply released. Guests cancel from the link in their confirmation email.

Inside 24 hours the booking is marked late cancelled, and a pack credit or drop-in payment is not returned. Members lose nothing.

Everyone booked gets an email. Drop-ins are refunded to the original card, pack credits go back, and anything paid with account credit comes back as credit.

Sign in and it applies automatically to your next drop-in or class pack.

The QR code in your confirmation email, also in your account under bookings. Check-in opens 60 minutes before class.

No problem. Door staff can find your booking by name.

Yes: bachelorettes, birthdays, corporate events, and more. Tell us about it on the private events page and we'll reply with options.

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